Terms of service
How to Pay
Luni accepts the following forms of payment
Paypal
Visa
Mastercard
American Express
Discover
Once your order is placed you will receive a confirmation email. NYC residents are subject to a combined state and city tax rate of 8.875%. NY residents outside of NYC are subject to a state tax rate 4.375% and additional county taxes where applicable.
What do you get
Every Luni order is carefully packed into a plastic baggie and placed in a beautiful Luni jewelry box. Also expect to receive with your order a Luni coupon code, a Luni sticker, Luni business card and social media handles and a care instruction card. In addition, with your metal Luni piece purchase you receive, a anti-tarnish tab (that can be kept wherever you keep your jewelry) and a polishing cloth to keep your Luni piece nice and polished for as long as possible.
Privacy Policy
LUNI understands that your privacy is important and ensures that any information provided by you is collected and held in accordance with relevant United States privacy law. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. Any information that we no longer require is destroyed. Personal information including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals. LUNI does not collect or record any credit card details you may provide when purchasing products from luni.style. As required by law, you may "opt-out" from direct marketing material that Luni may send.
All rights reserved.
Shipping
All pieces are made to order unless otherwise noted. Please allow 1 to 2 weeks for your order to be processed, crafted, and shipped within the United States and free after order over $100 via USPS Priority Flat Rate. Please allow 2-3 days for shipment arrival.For more specific information regarding when your piece will be shipped, please refer to the piece's product description or email info@luni.style . You will receive an email with tracking information when your order has shipped.
Returns
All pieces are created by hand, therefore no two pieces are alike. All natural stones will differ slightly in color variation. Unworn pieces may be returned in their original packaging. Please send your unworn product back within 3 days after you have received it. Broken products cannot be returned. Refunds will be processed within 2-3 days upon receipt of the return order. Shipping cost will not be refunded.If you have any further questions please email me at info@luni.style
Repairs
Our Luni pieces are made with great care out of the best materials but things happen. If your Luni piece needs repair (don't worry, it happens to the best of us!) please email info@luni.style with the subject line REPAIR. We can take care of some repairs free of charge, but if your item needs a significant amount of new material (such as a replacement chain) the repair will be subject to a material cost charge.
By subscribing to Luni text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.